PRIVACY POLICY

Last update: 31-07-2025

This Privacy Policy outlines how Stargram Entertainments Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards the personal data of individuals (“you”, “user”) who interact with the Platform https://4indegree.com. By visiting or using the Platform, you expressly consent to the terms of this Privacy Policy.

1. Information Collection

The Company may collect personal information directly from you and your parent(s) or guardian(s) in order to provide educational consultancy services. This information may include, but is not limited to:

By continuing to use our website, you consent to the use of these tracking technologies as described in this Privacy Policy and our Cookie Policy. You may choose to disable cookies through your browser settings or use tools that block tracking. However, doing so may affect the functionality or availability of certain features on the site.

We may also use third-party analytics services such as Google Analytics or Meta Pixel that place their own cookies or tracking mechanisms, subject to their respective privacy policies.

Additional Information Requests: From time to time, the Company may be required to request additional documentation or information from you or your parent(s)/guardian(s) to comply with the requirements of universities, embassies, government agencies, currency exchanges, or other official authorities.

This may include, but is not limited to, updated identification documents, address proof, notarized declarations, medical records, academic transcripts, or any other information mandated by third-party institutions involved in the admission or immigration process.

You will be informed of such requests and the purpose of the collection. The Company will collect, use, and share such data strictly for fulfilling service-related obligations and in compliance with applicable data protection laws.

This data is collected:

Data is collected with your explicit consent, or as necessary to perform a contract with you, or to comply with legal obligations. Sensitive personal data is handled with appropriate security measures and may be shared only with trusted third parties (e.g., universities, embassies, authorized service partners) solely for service fulfillment or legal requirements.

If you are under the age of 18, we require verifiable consent from your parent or legal guardian before collecting or processing any personal data. By submitting information on the Platform, you confirm that you are either 18 years of age or older, or that your parent or guardian has provided the necessary consent.

2. Purpose and Use

The personal information collected is used for the following purposes including but not limited to:

3. Disclosure to Third Parties

Your personal data may be shared with authorized third parties, including but not limited to foreign universities, visa consultants, service vendors, payment processors, and government or regulatory authorities, as required to deliver the services or comply with legal obligations.

Such disclosures are made strictly on a need-to-know basis, and the Company takes reasonable steps to ensure that all third parties receiving your data are bound by confidentiality, data protection obligations, and lawful processing practices.

The Company does not sell or rent your personal information to any third party for marketing or commercial purposes without your explicit consent.

4. Data Security

The Company implements appropriate administrative, technical, and physical safeguards to protect your personal data—both digital and physical—from unauthorized access, loss, alteration, disclosure, or destruction.

For physical documents submitted by you (including but not limited to passports, academic transcripts, medical certificates, and identification records), the Company ensures:

For digital data, safeguards include encrypted storage, access controls, firewalls, and regular audits.

However, please note that no method of storage or transmission—whether online or offline—is completely secure. While the Company takes reasonable steps to protect your information, it cannot guarantee absolute security.

You are advised to:

If you wish to reclaim your physical documents after service completion, please submit a written request. The Company is not liable for documents left unclaimed beyond a reasonable period.

5. Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or to comply with legal, regulatory, contractual, or operational obligations.

Retention periods may vary based on use, including university admission, embassy communications, document retrieval, alumni support, or legal and audit requirements. Where data is held beyond active service, it is purpose-limited, access-controlled, and securely protected.

We do not retain personal data indefinitely without valid justification. When no longer required, data will be securely deleted or anonymized for internal analysis.

You may request deletion or return of your data by contacting hello@4indegree.com, subject to any pending obligations and applicable retention laws. We may request identity verification before processing such requests.

6. Your Rights

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the right to access, update, correct, or request deletion of your personal data held by us, subject to applicable legal or contractual retention requirements. You may also withdraw your consent or object to certain processing activities, request data portability where applicable, and nominate another individual to exercise your rights in the event of your incapacity or death. To exercise any of these rights, you may contact us at hello@4indegree.com. We may require identity verification before processing your request. We aim to acknowledge such requests within 48 hours and respond within 15 working days, unless legal or operational constraints apply, in which case we will inform you of any delay and the reasons for it.

7. Consent

By using the Platform and submitting your personal data, you provide explicit and informed consent for the Company to collect, use, process, store, and share your information in accordance with this Privacy Policy.

You also consent to receive service-related communications through phone calls, SMS, email, or messaging platforms (such as WhatsApp or Telegram) for the purpose of admission guidance, documentation, and support services.

You may withdraw your consent at any time by contacting us at hello@4indegree.com. However, please note that such withdrawal may affect our ability to provide certain services, particularly those that rely on your data to comply with university, embassy, or regulatory requirements.

8. Grievance Redressal

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed the following Grievance Officer:

We strive to acknowledge grievances within 24 hours, and aim to resolve them within 15 working days from the date of receipt, as per applicable law.

In case of unavoidable delays due to technical, legal, or third-party dependencies, users will be informed proactively.

This mechanism is intended to address concerns relating to data privacy, service delivery, or compliance. For legal notices or law enforcement requests, separate procedures may apply.

9. Policy Updates

The Company reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable laws, technologies, business operations, or data processing practices.

Any such updates will be published on the Platform along with the revised "Last Updated" date. Where the changes are significant or materially affect your rights, we may provide additional notice, such as via email or platform notification.

Your continued use of the Platform or our services after the updated Privacy Policy is published will constitute your acknowledgment and acceptance of the revised terms.